Ignore all other reviews. Anyone with a problem must not understand auto repair or dealership prices. I received the best customer care I have ever had. The team drove me back and forth from my breakdown. The tow was organized for me and they ubered me if they couldnt get a driver for me. The advisor Sarah went above and beyond any duty of a car rep. The team offered to tow me with personal vehicles and even the shuttle driver got out to look at my car to try and help on the initial meet. They were understanding and squeezed me in on a busy day and are wonderful kind people. Also the shop workers went out of their way to make my fix, faster. The pricing was adjusted at the end to better fit the labor, instead of the initial quote. I could not have asked for a better experience with my dealer. If all of my car troubles happened with preston I would be happy. Thanks team !