Sales Protocols

Preston GM's Sales Protocols

  • We are thoroughly cleaning and sanitizing our showroom and common touch points throughout the day as well as a dealership-wide sanitization each night through a cleaning company.
  • We have fitted plastic barriers to all desks and counters as well as placed hand sanitizer throughout the showroom.

Mask Policy

All sales staff are required to wear masks at all times unless they are alone in a private office or eating in the breakroom. Following BC's Provincial Health Order, we are asking that all customers please wear a mask inside the dealership. Masks are required at indoor public spaces in the province of British Columbia unless you are medically exempt. Thank you for your understanding.

Vehicle Sanitation Procedure

We sanitize common touchpoints on all vehicles between customers for presentations, test drives, vehicle appraisals and courtesy transportation.

Sales Remote Purchasing

In response to the unprecedented challenges of the current COVID-19 situation, Preston GM is prepared to stay open to serve our community and the vehicles essential to our mobility. Our sales team is here to help you through unique means that will help minimize person-to-person contact.

  • Looking at a vehicle? Our sales team is prepared to assist by providing photos and video walk-arounds upon request so you can get a good look without visiting in-person.
  • Communicate with our sales staff via your preferred means, be it on the phone or through video chat. Our team is prepared to Skype, FaceTime, etc. so that we can communicate while following social distancing guidelines.
  • We are prepared to bring test drive vehicles directly to you. Ask our sales team for more info.

Ready to take the next steps on a vehicle? Contact us and we'll be happy to assist.